Radios Gabe Candlesticks
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Terms of Service

Last updated: November 15, 2024

Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Radios Gabe Candlesticks ("Company," "we," "us," or "our") regarding your use of our website radiosgabe.com (the "Site") and any related services provided by us.

By accessing or using our Site, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use our Site.

Description of Service

Radios Gabe Candlesticks is a Canadian manufacturer and retailer of handcrafted decorative candlesticks made from concrete and wood. Through our Site, we provide:

  • Product information and sales
  • Design inspiration and educational content
  • Customer support services
  • Newsletter and marketing communications
  • Blog content related to home decoration and candlestick care

Eligibility

Our services are available to individuals who are at least 18 years old and have the legal capacity to enter into binding contracts under applicable law. By using our Site, you represent and warrant that you meet these eligibility requirements.

User Accounts

While account creation may be available for certain services, you are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use
  • Providing accurate and current information

Acceptable Use

You agree to use our Site only for lawful purposes and in accordance with these Terms. You agree not to:

Prohibited Activities

  • Violate any applicable laws or regulations
  • Transmit or distribute harmful, offensive, or illegal content
  • Interfere with or disrupt our Site or servers
  • Attempt to gain unauthorized access to our systems
  • Use our Site for any commercial purpose without our written consent
  • Collect or harvest personal information from other users
  • Post false, misleading, or defamatory content
  • Infringe upon intellectual property rights

Products and Orders

Product Information

We strive to provide accurate product descriptions, specifications, and pricing. However, we do not warrant that product information is complete, reliable, current, or error-free. Product images are for illustration purposes and may not reflect the exact appearance of the actual product due to natural variations in handcrafted items.

Pricing and Availability

All prices are listed in Canadian dollars (CAD) and are subject to change without notice. Product availability is subject to inventory levels. We reserve the right to limit quantities or refuse orders at our discretion.

Order Acceptance

Your order constitutes an offer to purchase products from us. We reserve the right to accept or decline your order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity.

Payment

Payment is required at the time of order placement. We accept various payment methods as indicated on our Site. By providing payment information, you represent that you are authorized to use the payment method and authorize us to charge the total amount.

Shipping and Delivery

We offer shipping throughout Canada. Shipping costs and estimated delivery times are provided during the checkout process. Risk of loss and title to products pass to you upon delivery to the shipping carrier.

Delivery dates are estimates only and are not guaranteed. We are not liable for delays caused by shipping carriers, weather conditions, or other circumstances beyond our control.

Returns and Exchanges

Return Policy

Due to the handcrafted nature of our products, returns are accepted only in the following circumstances:

  • Products arrived damaged during shipping
  • Products were significantly different from the description
  • Products had manufacturing defects

Return Process

To initiate a return, contact us within 7 days of delivery with photos of the issue and your order information. We will provide return instructions if the return is approved. All returns must be in original condition with original packaging.

Refunds

Approved refunds will be processed within 5-10 business days to the original payment method. Shipping costs are non-refundable unless the return is due to our error.

Intellectual Property Rights

Our Content

All content on our Site, including text, images, logos, designs, and software, is owned by us or our licensors and is protected by Canadian and international copyright and trademark laws. You may not reproduce, modify, distribute, or create derivative works of our content without our written permission.

User Content

If you submit content to our Site (such as reviews or comments), you grant us a non-exclusive, royalty-free, perpetual license to use, modify, and display such content. You represent that you own or have permission to use any content you submit.

Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Site, you consent to the collection and use of your information as described in our Privacy Policy.

Disclaimers

Warranty Disclaimer

Our Site and products are provided "as is" without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

Handcrafted Nature

Our products are handcrafted, and as such, each piece may have slight variations in size, color, texture, and appearance. These variations are not considered defects but rather characteristics that make each piece unique.

Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, regardless of the theory of liability and even if we have been advised of the possibility of such damages.

Our total liability for any claim arising from or relating to these Terms or our services shall not exceed the amount you paid for the specific product or service giving rise to the claim.

Indemnification

You agree to indemnify, defend, and hold harmless Radios Gabe Candlesticks and its officers, directors, employees, agents, and affiliates from and against any claims, damages, losses, costs, and expenses (including reasonable attorney fees) arising from or relating to your use of our Site or violation of these Terms.

Force Majeure

We shall not be liable for any failure or delay in performance under these Terms due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, or government actions.

Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our Site with a new "Last updated" date. Your continued use of our Site after such changes constitutes acceptance of the modified Terms.

Termination

We may terminate or suspend your access to our Site immediately, without prior notice, if you violate these Terms or for any other reason at our discretion. Upon termination, your right to use our Site will cease immediately.

Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the Province of Ontario and the laws of Canada, without regard to conflict of law principles. Any legal action or proceeding arising from or relating to these Terms shall be brought exclusively in the courts of Ontario, Canada.

Severability

If any provision of these Terms is found to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us on our Site, constitute the entire agreement between you and us regarding your use of our Site and supersede all prior agreements and understandings.

Contact Information

If you have any questions about these Terms of Service, please contact us:

Radios Gabe Candlesticks

1247 King Street West
Toronto, ON M6K 1G2
Canada

Phone: (416) 555-1234
Email: [email protected]

Language

These Terms have been prepared in English. In the event of any conflict between the English version and any translation, the English version shall prevail.

Radios Gabe Candlesticks

Handcrafted Canadian candlesticks made from premium concrete and wood.

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1247 King Street West
Toronto, ON M6K 1G2

(416) 555-1234

© 2024 Radios Gabe Candlesticks. All rights reserved.