Privacy Policy

Introduction

Radios Gabe Candlesticks ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website radiosgabe.com (the "Site") or interact with our services.

This Privacy Policy applies to information we collect through our website, email communications, and other digital channels. Please read this Privacy Policy carefully. By using our Site, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Subscribe to our newsletter
• Contact us through our contact form or email
• Participate in surveys or promotional activities
• Place an order for our products
• Create an account on our website

The personal information we may collect includes:

• Name (first and last name)
• Email address
• Phone number
• Mailing address
• Payment information (processed securely through third-party payment processors)
• Any other information you choose to provide

Automatically Collected Information

When you visit our Site, we may automatically collect certain information about your device and usage patterns, including:

• IP address
• Browser type and version
• Operating system
• Pages viewed and time spent on pages
• Referring website addresses
• Date and time of visits
• Device information (mobile device ID, screen resolution)

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Our cookie usage includes:

• Essential Cookies: Necessary for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our website
• Marketing Cookies: Used to deliver relevant advertisements and measure their effectiveness
• Preference Cookies: Remember your settings and preferences

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of our Site.

How We Use Your Information

We use the information we collect for various purposes, including:

To Provide and Maintain Our Services

• Process and fulfill orders
• Communicate with you about your purchases
• Provide customer support
• Send you newsletters and promotional materials (with your consent)

To Improve Our Services

• Analyze website usage and trends
• Develop new products and services
• Improve our website functionality and user experience
• Conduct research and analytics

For Legal and Business Purposes

• Comply with applicable laws and regulations
• Protect against fraud and unauthorized transactions
• Enforce our terms of service and other agreements
• Respond to legal requests and court orders

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or serving you. These parties include:

• Payment processors
• Shipping and fulfillment companies
• Email marketing platforms
• Website analytics providers
• Customer service platforms

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of that transaction.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:

• Customer account information: As long as your account remains active
• Newsletter subscriptions: Until you unsubscribe
• Order information: For tax and accounting purposes as required by Canadian law
• Website analytics data: Typically 24-36 months

Your Rights and Choices

Under Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), you have certain rights regarding your personal information:

Access and Correction

You have the right to access and request correction of your personal information. You may also request information about how your personal information is being used.

Withdrawal of Consent

You may withdraw your consent for certain uses of your personal information at any time, subject to legal and contractual restrictions.

Marketing Communications

You can opt out of receiving marketing communications from us by:

• Clicking the "unsubscribe" link in our emails
• Contacting us directly at [email protected]
• Calling us at (416) 555-1234

Cookie Preferences

You can manage your cookie preferences through our cookie consent banner or by adjusting your browser settings.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Secure server infrastructure
• Regular security assessments
• Employee training on data protection
• Limited access to personal information on a need-to-know basis

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

International Data Transfers

Your information may be transferred to and processed in countries other than Canada. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your privacy rights.

Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Governing Law

This Privacy Policy is governed by the laws of the Province of Ontario and the laws of Canada. Any disputes arising from this Privacy Policy will be subject to the jurisdiction of the courts of Ontario, Canada.